Save on Heating Oil with Community Bulk Buying & Receive Support during Power Cuts

Save Time & Money by Buying Heating Oil through a Community Bulk Buying Scheme

If you are one of 50,000 households in Suffolk which is off the mains gas network, Community Action Suffolk (CAS) could be saving you money on your heating bill.

CAS runs a community buying scheme which has purchased over 1.6 million litres of oil in the last year, giving households an average annual saving of £74 and higher volume users, such as community groups and rural businesses, a saving of £181.

The scheme’s members have made a collective saving of over £60,000 in the last twelve months as heating oil is purchased in bulk. Deliveries are planned to provide an environmental benefit, with one oil tanker making a single trip to several customers in a village, instead of making numerous trips to the same area. The tanker’s fuel consumption is also reduced and so is the heavy traffic through the village.

Natalie Lomas, Resources Officer at CAS, said:

“Membership to Community Buying at CAS is open to all; we aim to reduce the price customers pay for their oil, whilst also removing the hassle and worry of phoning around different suppliers for quotes. Members simply like the consistently low prices that we get for them, and the hassle free process of the scheme.

We take orders from our members across the county and place bulk orders twice a month (with the exception of December). We can also organise individual orders for people who miss a bulk order deadline, or find that they are running short.

We aim to provide our members with the best possible customer service and members don’t need to be on the internet in order to benefit from the savings. Since the start of the scheme, the price our members have paid has been consistently lower than the average they would have paid independently.”

Customer service is something which members really appreciate from the scheme. Ms Hayward from Campsea Ashe, said:

“There have been two occasions recently when the scheme has come to my rescue. On one occasion I needed an emergency oil order and had oil delivered to me within two days. Most recently, I actually ran out of oil and sent an email that evening. I certainly did not expect to hear until the following morning but within an hour, I received a response to my email and was assured I would have an oil delivery arranged as quickly as possible. It is very rare nowadays to find people who will go out of their way to help and support. The scheme is professional and whilst being kind and understanding. I cannot sing the scheme’s praises highly enough.”

As well as heating oil, CAS can also supply members with Fuel Additive, Red Diesel, Gas Oil and LPG. Membership starts from just £20 per year and members have the option of placing orders via the website, by email, post or telephone.

To become a member or for more information visit or call 01473 345400 for a membership pack to be sent to you. 

Power Cuts - Contact UK Power Networks & Sign Up for Extra Support

Sign up for extra support during a power cut
Need extra support during a power cut or know someone else (maybe a relative, neighbour, patient, or friend) that would need extra support during a power cut? You may be entitled to free extra support from UK Power Networks.

Who can sign up?

You need to live in London, the South East of England or the East of England (type in your postcode to check that you live in an area where UK Power Networks own and maintain the electricity cables that deliver electricity). 

If you live in UK Power Networks area then the following can apply:

  • Customers who are dependent on medical equipment
  • Customers who are chronically ill
  • Customers with a disability
  • Customers who are visually impaired or blind
  • Customers who are hearing impaired or deaf
  • Elderly customers
  • A nursing or residential home
  • Customers with young babies in household
  • Other cases will be considered too so please get in touch 

What support can you get?

This doesn’t necessarily mean we can get your power back on more quickly but you will receive:

  • A priority phone number that you can call 24hours a day if you have a power cut
  • A welcome pack with useful advice about preparing for a power cut
  • Regular text message or phone updates during a power cut
  • Extra support from the British Red Cross to visit your home (if you agree) 

How to apply

Who are UK Power Networks?
UK Power Networks own and maintain electricity cables and lines across London, the South East and East of England making sure your lights stay on. You don’t pay your electricity bills to UK Power Networks. Your electricity supplier is the company you choose to buy your electricity from, and who you pay your bills to.

Power cut? Contact UK Power Networks 24 hours a day, 365 days a year

By SCC, Community Action Suffolk & UK Power Networks on January 1st, 2016

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