Loft Insulation - get it from the right supplier

Suffolk Trading Standards is warning people in Suffolk to be on their guard after reports of unsolicited telephone calls from traders offering to conduct loft insulation surveys, paid for by government grants.

Residents have been receiving unsolicited telephone calls suggesting loft insulation is needed – with the caller trying to arrange an appointment without providing full details of the salesperson or the company conducting the surveys.

James Garrett, Suffolk Fair Trading Officer, said:
"We are urging residents, especially elderly or vulnerable people, to be aware of such calls. Our advice is not to buy or commit to anything based on a cold call. If residents require free, independent and impartial advice on saving energy they can contact the Energy Saving Trust on 0800 512 012."

Suffolk residents concerned about doorstep callers operating in their area or worried about elderly or vulnerable neighbours being targeted can contact Consumer Direct on 08454 04 05 06.

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