Police Contacts & Information

Image of policemanSuffolk Constabulary

Phone 101 for Non Urgent Issues

Aldeburgh Police Station, Leiston Road, Aldeburgh
Leiston Police Station, 34 Kings Road, Leiston
Force Headquarters: Martlesham Heath, Ipswich

Always Dial 999 for Emergencies

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When to use 101

The Suffolk Constabulary non-emergency number 101 is the number to call when you want to contact police when it is less urgent than 999.

The non-emergency number is available 24 hours a day, seven days a week. 
All non-urgent telephone calls are routed through our central switchboard. Calls from landlines and mobile networks cost 15 pence per call, no matter what time of day or the duration of the call.

Alternatively you can report a crime online www.suffolk.police.uk 

When should I use the non-emergency number? 
You should call 101 to report less urgent crime and incidents or to speak to your local officers. For example, you can use the number if:

• your car has been stolen
• your property has been damaged
• you suspect drug use or dealing in your neighbourhood
• you wish to report anti-social behaviour.

Or to:

• report a minor traffic collision
• give the police information about crime in your area
• speak to the police about a general enquiry
• get in touch with your local Safer Neighbourhood Team.

Can I call 101 if I'm deaf, hard of hearing, speech impaired, or if English is not my first language?
Yes, if you are deaf, hard of hearing or speech impaired you can textphone 18001 101. If you have difficulty speaking English, your local police can access interpreters who can translate your call.

Leiston Safer Neighbourhood Team

Leiston SNT covers the following areas: Leiston, Aldeburgh, Saxmundham, Framlingham, and Hacheston - which includes Aldringham & Thorpeness

Safer Neighbourhood Teams work directly with local residents and businesses to establish local policing priorities, making the area a safer and more pleasant place to live. Find out more about your SNT from their website which includes their monthly newsletters and details of crime in the area. Report problems online and register with Police Connect to receive text messages, email or voicemail telling you about police issues in your area. Go to Suffolk Constabulary website to obtain more information.

Mobile Police Station Visits

Unfortunately the Mobile Police Station no longer visits the Parish on a regular basis. In the future it may visit on occasions - when further information is available it will be published here.

Neighbourhood Watch Scheme

Many insurers give discounts to members of Neighbourhood Watch schemes.

If you'd like to join the Aldringham Watch contact Maria Chapman-Beer (email: tribunegang@gmail.com) who covers Aldeburgh Road and roads leading off (except Aldringham Park) up to the borders of Leiston and south to the border of Aldeburgh, and down Thorpe Road towards Thorpeness.

Tony Woods used to co-ordinate Neighbourhood Watch in part of Aldringham, covering Chandlers Way, Mill Hill and Mill Lane, and West Hill. Sadly Tony died in June 2017. It may be worth asking Maria Chapman-Beer or checking the Suffolk Neighbourhood Watch website (details above and below) to find out who will be co-ordinating NW in this area.

Bill Crow manages the Thorpeness Scheme. You can reach him on 01728 454641.

Read the latest Neighbourhood Watch Information, find out how how to set up your own scheme should you wish to in a different part of the Parish. For more information see the Suffolk Neighbourhood Watch website and the National Neighbourhood Watch website

Suffolk SAFEKey

Every year the Constabulary is handed 1000s of lost keys that, despite our best efforts, cannot be reunited with their rightful owner. Suffolk Constabulary is well aware of the cost and concern resulting from the loss of keys.

As part of our commitment to keeping properties safe from crime, this new service is being offered to residential and business owners within the county. Providing protection and assistance should you lose your keys. It also allows the police access to your property in the event of an incident occurring whilst your property is unattended.

From as little as £1 a month Suffolk SAFEKey offers you the following benefits:

  • A Suffolk Constabulary branded key fob, with unique reference number, meaning there is a 90% likelihood that your keys will be recovered if lost when attached to a fob*.
  • Cover for your keys if lost anywhere in the UK or EU.
  • £10 reward to the finder of your keys courtesy of Suffolk SAFEKey
  • Secure databases letting the police know whom to call in the event of an incident at your unattended property.
  • A window sticker to confirm your membership to officers, and more………….

As a member of Suffolk SAFEKey you will be helping communities across the county through the Safer Suffolk Foundation, the Constabulary’s charitable arm. Any money above that required to operate Suffolk SAFEKey is fed into the foundation, which funds community projects that are aimed at improving community safety issues, providing young people with positive activities and improving community cohesion.

To join Suffolk SAFEKey simply visit www.suffolk.safekey.org.uk or call the Suffolk SAFEKey hotline on 08444 121 802.

Suffolk Constabulary takes pride in keeping Suffolk safe. Our commitment to improving the service we offer the people in Suffolk is reflected through our partnership working that provides local policing solutions to local problems.We believe Suffolk SAFEKey will help us with this aim and look forward to being able to welcome you as a member.