How to report a highways issue

You can report a highways issue in Suffolk quickly and easily online by using the Highways Reporting Tool.

The Highways Reporting Tool allows you to report a new defect and monitor the status of existing reports. 

Do not report a highways problem online if:

  • it poses an immediate danger to public safety - call 0345 606 6171. Read more about Highways Emergencies
  • it’s on a trunk road in Suffolk - call the Highways England Information Line on 0300 123 5000
  • it's on a private road

Problems you can report with the Highways Reporting Tool

  • Blocked Drain
  • Bridge or highway structure
  • Cycle lanes or tracks
  • Drain-manhole cover
  • Debris, weeds or mud on the road
  • Flooding on a road or pavement
  • Heavy goods vehicle incident
  • Grass cutting
  • Lit sign or bollard
  • Missing or damaged barriers or guardrails
  • Missing or faded road markings
  • Obscured, missing or damaged sign
  • Pothole
  • Pavement defect
  • Public right of way
  • Street light
  • Traffic signal or pedestrian crossing
  • Tree or hedge affecting the highway